This packet contains two articles describing Institutional Analysis (I.A). In The Institutional Analysis: Matching What Institutions Do with What Works for People, Ellen Pence describes to agency leaders the value and process of using I.A. She links her article to a compilation of interviews with people conducting I.A.s as part of their agencies. Three DVD’s and one CD accompany the resource, including an electronic version of Institutional Analysis: Making Changes from Below, written by Dorothy Smith with input from Ellen Pence, focusing on I.A. as a scientific methodology of analyzing institutions as they intersect in the lives of people who are mostly marginalized. Smith describes how I.A. identifies specific practices used by institutions that create gaps between those institutions and the people needing their services.